Confluence Jira Charts stopped working

Question

I reconfigured my app link for JIRA 7.1.7 and Confluence 5.8.5.  To attempt to enable basic authentication.  It failed.  So I deleted the link and recreated it.  Now the Jira-charts macro reports the following error.

JIRA Charts are not available for your version of JIRA. Upgrade to JIRA 6.1.1 or later to use this macro.

Any help would be great

Regards,

Damon

Tom Van Rossom_p1a9x2 · Answer

I think it started working again, without doing anything

unknown · Answer

Tom,

Did you ever resolve? I am running into this as well - only other thing I found was to index from scratch:

https://confluence.atlassian.com/confkb/how-to-rebuild-the-content-indexes-from-scratch-on-confluence-server-110035351.html

I am going to try this soon.

Sirko Manthey · Answer

Hi Tom,

since the re-index fixed it for us we did not try anything else.

Cheers