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Connecting to JIRA User Directory

Michael Wolfe_r4ge1i

I have Jira and Confluence running on the same server. I had to restore my Confluence instance, and thus do the backend magics to get in with the recover admin user. When I attempt to connect Confluence to the User Directory of my Jira instance I get:

The following URL does not specify a valid Crowd User Management REST service: http://jira.domain.com/rest/usermanagement/1/search?entity-type=user&start-index=0&max-results=1&expand=user

If I copy/paste that URL into a new tab I am given the user/pass prompt, and I can log in using Application Name and Password that I have specified.

I am using Apache to proxy the default Jira/Confluence ports over SSL, and alone that is working.

When I use the URL to test the userDir connection, it is redirected properly.

I have this same setup in production, but that server isn't experiencing any issues. Does anyone have any suggestions?

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Shannon S

Hi Michael,

Could you have a look at the following article and see if the suggestions there help resolve your issue?

How to troubleshoot The following URL does not specify a valid Crowd User Management REST service

Regards,

Shannon

Michael Wolfe_r4ge1i

I've looked at that for a resolution, but it has not helped me yet.

The base URL is correct, though if I specify https://... I get:

org.apache.http.NoHttpResponseException: jira.domain.com:443 failed to respond

Specifying the default port for Jira produces the same error message that the URL does not specify a valid Crowd User Management Rest service.

I don't have any environment variables configured.

I can authenticate with the REST page.

crowd.atlassian.com is not a configurable option in logging.

Michael Wolfe_r4ge1i

I just updated Confluence to 6.11.2 and Jira to 7.11.2. I restored my custom configs, and was able to connect to the Jira User Database. Don't know what changes made this possible, but at least I can use this environment again.

Shannon S

Thank you for confirming, Michael. Can you confirm that everything is now working as expected?

Regards,

Shannon

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