I have a backup but will not restore. Can you help?
You need to provide even basic information and troubleshooting information before anyone can provide any advice.
I upgraded to the latest version. After the upgrade completed, my Wiki page would no longer load. I uninstalled and reinstalled about 5 times. Per the site instructions, I deleted the home folder contents and replaces with my backup contents. I tried this with the latest version as well as to prior version. It like it's not seeing the backed up data. Starts as if fresh install. Can not get it to overright you old data.
What does the log file say the errors are after you restore and start it?
I posted in here twice last night but it would take. I also replied to the email and it bounces. I'll try again
Here is the error after a restore of the home page…
The following error(s) occurred:
The zip file did not contain an entry 'exportDescriptor.properties'. It contained: Confluence/, Confluence/.install4j/, Confluence/.install4j/autoUninstall.1, Confluence/.install4j/files.log, Confluence/.install4j/i4jdel.exe, Confluence/.install4j/i4jinst.dll, Confluence/.install4j/i4jparams.conf, Confluence/.install4j/i4jruntime.jar, Confluence/.install4j/i4j_extf_0_4kcpoy.utf8, Confluence/.install4j/i4j_extf_1_4kcpoy.utf8, Confluence/.install4j/i4j_extf_2_4kcpoy_es3m3c.png, Confluence/.install4j/i4j_extf_3_4kcpoy_wqdswe.png, Confluence/.install4j/i4j_extf_4_4kcpoy_10elu9m.png, Confluence/.install4j/i4j_extf_5_4kcpoy_18gg8kx.png, Confluence/.install4j/i4j_extf_5_4kcpoy_18gg8kx@2x.png, Confluence/.install4j/i4j_extf_6_4kcpoy_t9b7i3.png, Confluence/.install4j/i4j_extf_7_4kcpoy_fhcyxv.png, Confluence/.install4j/i4j_extf_8_4kcpoy_1w0r4kg.png, Confluence/.install4j/install.prop, Confluence/.install4j/installation.id, Confluence/.install4j/installation.log, Confluence/.install4j/installer.ico, Confluence/.install4j/inst_jre.cfg, Confluence/.install4j/MessagesDefault, Confluence/.install4j/pref_jre.cfg, Confluence/.install4j/response.varfile, Confluence/.install4j/stats.properties, Confluence/.install4j/user/, Confluence/.install4j/user/commons-codec.jar, Confluence/.install4j/user/commons-httpclient.jar, Confluence/.install4j/user/commons-io.jar, Confluence/.install4j/user/commons-logging.jar, Confluence/.install4j/user/confluence.jar, Confluence/.install4j/user/dom4j.jar, Confluence/.install4j/user/inception.jar, Confluence/.install4j/user/modzdetector.jar, Confluence/.install4j/user/slf4j-api.jar, Confluence/.install4j/user/slf4j-jdk14.jar, Confluence/.install4j/user.jar, Confluence/bin/, Confluence/bin/bootstrap.jar, Confluence/bin/catalina-tasks.xml, Confluence/bin/catalina.bat, Confluence/bin/catalina.sh, Confluence/bin/commons-daemon-native.tar.gz, Confluence/bin/commons-daemon.jar, Confluence/bin/configtest.bat, Confluence/bin/configtest.sh, Confluence/bin/confluence-context-path-extractor.jar, Confluence/bin/daemon.sh, Confluence/bin/digest.bat, Confluence/bin/digest.sh, Confluence/bin/display-help.bat, Confluence/bin/display-help.sh, Confluence/bin/install_linux_service.sh, Confluence/bin/msvcr100.dll, Confluence/bin/OS X - Run Confluence In Background.command, Confluence/bin/OS X - Run Confluence In Terminal Window.command, Confluence/bin/OS X - Stop Confluence.command, Confluence/bin/service.bat, Confluence/bin/setclasspath.bat, Confluence/bin/setclasspath.sh, Confluence/bin/setenv.bat, Confluence/bin/setenv.bat.orig, Confluence/bin/setenv.sh, Confluence/bin/setjre.bat, Confluence/bin/setjre.sh, Confluence/bin/setup_user.sh, Confluence/bin/shutdown.bat, Confluence/bin/shutdown.sh, Confluence/bin/start-confluence.bat, Confluence/bin/start-confluence.sh, Confluence/bin/startup.bat, Confluence/bin/startup.sh, Confluence/bin/stop-confluence.bat, Confluence/bin/stop-confluence.sh, Confluence/bin/synchrony/, Confluence/bin/synchrony/install_synchrony_service.sh, Confluence/bin/synchrony/start-synchrony.bat, Confluence/bin/synchrony/start-synchrony.sh, Confluence/bin/synchrony/stop-synchrony.bat, Confluence/bin/synchrony/stop-synchrony.sh, Confluence/bin/synchrony-proxy-watchdog.jar, Confluence/bin/tcnative-1.dll, Confluence/bin/tomcat-juli.jar, Confluence/bin/tomcat-native.tar.gz, Confluence/bin/tomcat8.exe, Confluence/bin/tomcat8w.exe, Confluence/bin/tool-wrapper.bat, Confluence/bin/tool-wrapper.sh, Confluence/bin/user.sh, Confluence/bin/version.bat, Confluence/bin/version.sh, Confluence/conf/, Confluence/conf/catalina.policy, Confluence/conf/catalina.properties, Confluence/conf/context.xml, Confluence/conf/logging.properties, Confluence/conf/server.xml, Confluence/conf/Standalone/, Confluence/conf/Standalone/localhost/, Confluence/conf/Standalone/localhost/synchrony-proxy.xml, Confluence/conf/tomcat-users.xml, Confluence/conf/tomcat-users.xsd,
This is part of the error, it would noty let me post all of it. Sure could use a fix. My WIFI has years worth of data and has been down now for a week.
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