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How do i change the account for a Issue already created?

365 Admin account

I am wanting to edit the Account that a issue is linked to. However it only gives me the option of 2 accounts. How do i get it to allow me to see all the accounts that have been created?

Accepted answers

All comments

Raynard Rhodes

What is an "Account"? Do you have a screenshot you can provide?

Brittney Campbell

Nic Brough -Adaptavist-

That looks like a custom field, which means the list of accounts is set by your administrators. If you only have two, that's because they've only defined two (for this project)

Brittney Campbell

How do i add to it?

Susanne Götz _Tempo_

Hi all,

When editing the Tempo Account custom field in the Issue view, only the Accounts that are linked to the Project are shown in the dropdown.

To link an Account to a Project you can either
- go to Tempo, Accounts, select the Account and use the "Add Project Link" to select a Project

- go to Projects, select the Project, Project settings, Accounts and select the Account to be linked.

Regards,
Susanne Götz
Tempo team

Brittney Campbell

How can we see our projects with the accounts that are linked to them? Is there somewhere we can go that has a list?