Application Link with Basic Authentification, how gadgets work

Adolfo Casari

Hi, I have set App Link between 2 Jira instances with basic outgoing authentification from instance A to B. The user used to login has admin privileges in instance B.

Both instances have different users, only one is both admin in both.

With this setting I would expect that I could subscribe to a gadget from instance B and any user from A should see the same results as the user used to authenticate in B when setting the App Link between both.

Is this assumption correct?

I tried the above but gadgets show nothing. Only if I open instance B to annonymous I get to see something.

Thank you!

Penny Wyatt (On Leave to July 2021)

I'm surprised to hear this - my expectation was also that it would have behaved as you expected. But I gave it a try and got the same results as you.

I've done some digging and it turns out that gadgets have never supported Basic Auth - only OAuth or Trusted Apps.

https://confluence.atlassian.com/display/CONFKB/Cannot+use+Basic+Authentication+to+access+JIRA+Gadgets+from+Confluence

Unfortunately, in this case it means your only option is OAuth, as the user bases are different in the two instances.