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Bitbucket not loading

Jeev Paul Robinson

I can neither access Bitbucket in any of my browser(chrome and firefox), nor push my code to bitbucket from my terminal. I can't figure out what is going wrong. But all my team mates are able to access. Can anyone help me out?

P.S. This seems to happen just for my laptop. I am able to login to my Bitbucket account from another laptop

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Mohamed Adel

Did you try to check with security/network team inside your company ? Seems like it is not a bitbucket problem

Yogesh Mude_u145qk

HI @Jeev Paul Robinson

Welcome to the community!

It's strange! your team members are able to log in/access the bitbucket and you are not.

could you please try to clear the browser cache and cookies then try and if possible please share the error screenshot for the same.

Yogesh Mude_u145qk

@Mohamed Adel others can able to access right? and obviously, it's not a Bitbucket problem.

Jeev Paul Robinson

@Mohamed Adel I tried using my mobile wifi and even then it wasn't allowing me.

Jeev Paul Robinson

@Yogesh Mude I tried this already and it didn't fix the issue

Jeev Paul Robinson_pv1rdg

I was able to fix the issue and in the process uncovered something so weird.

I found this line in my `/etc/hosts` file and things started working once I removed it. I have no idea how this got into my hosts file

`104.192.143.2 bitbucket.org`

Jeev Paul Robinson_pv1rdg

@Yogesh Mude @Mohamed Adel Issue still exists. I am not able to do git operations from/to repository when removed this line from '/etc/hosts'

Raju Datla

Had a very similar issue, where the user provisioning page wouldn't load for me in any browser, disabled my work VPN and it instantly worked, another user had to re-install the unified agent provided as part of the corporate anti-virus setup to get this working. One cause is likely the network tools that may interfere with cloud access, so try disabling VPN and security tools temporarily and see if it might work.

VivienneA

Thanks for this. Mine stopped working today and disabled my VPN (nord) started working.

Ashok pokhrel

Did you manege to fix it? I have been facing the same issue for quite some time now. Bitbucket takes 4mins to open while everything else is working perfectly fine. I dont know what is happening. This is so frustrating

VivienneA

I disabled my VPN (nord) and it started working.

luckyman584126

P.S. This seems to happen just for my laptop. I am able to login to my Bitbucket account from another laptop

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