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Security Schemes and Users seeing issues they should not be able to

Jeremy Barnes

Hi there, I am struggling right now to understand why some of my users who are not in a user group contained in Security Level A can still see some issues with that Security Level.

To further illustrate, when I go to Permission Helper and select the affected user I can click on one Issue and it will say they can't access it only because they are not in Security Level A. Then I will choose another Issue with the same user and the Permission Helper will say they can access the Issue specifically because they are in Security Level A.

Would be happy to further describe my setup but as I am new to Security Schemes I first wanted to ask if this should be possible for the Permission Helper to say a user is and isn't in the same Security Level depending on the Issue.

Thanks for your help!

Accepted answers

Nic Brough -Adaptavist-

Your user must match (at least) one of the rules for the level. My bet would be on the group custom field - it's set to a group your user is in.

All comments

Jeremy Barnes

Just one further comment. Consider Security Level A to have the following Users/Groups/Roles:

Current assignee
Group (B)
Group (C)
Group (D)
Group (E)
Group custom field value (Group Permission)

The Issues I've tested do not have the user assigned to either Issue and the Group Permission custom field is not on the screen that applies to these Issues (only on few subtasks).

Nic Brough -Adaptavist-

Your user must match (at least) one of the rules for the level. My bet would be on the group custom field - it's set to a group your user is in.

Jeremy Barnes

Thanks Nic. You were right! The problem was that I created that Group Custom field with a default group value but didn't restrict it's configuration to the specific subtasks I wanted it to apply to. New parent tasks and Epics were created and given that default group value even though the field wasn't accessible on their screens.

Thanks again!