nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

setReporter() function never works

Edward Greathouse

I have a very easy script implemented as a post-function upon issue creation.

import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.issue.MutableIssue

def cf = ComponentAccessor.customFieldManager.getCustomFieldObjectByName("Origin")
def cfValue = issue.getCustomFieldValue(cf)

if (cfValue == 'Support') {
 issue.setReporter(sthomson)
 }

I have also tried issue.setReporter('Steve Thomson'), but that did not work either.

In addition, I did have logging in place and confirmed that "cfValue == 'Support'. Here is the script with the logging:

import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.issue.MutableIssue
import org.apache.log4j.Level
import org.apache.log4j.Logger

def myLog = Logger.getLogger("com.onresolve.jira.groovy")
myLog.setLevel(Level.DEBUG)

def cf = ComponentAccessor.customFieldManager.getCustomFieldObjectByName("Origin")
def cfValue = issue.getCustomFieldValue(cf)

myLog.debug("Origins value: " + cfValue)

if (cfValue == 'Support') {
 issue.setReporter(sthomson)
 }
else {
 myLog.debug("Did not update the reporter because value of Origin field was not Support")
 }

Please help.

Accepted answers

Mark Markov

Hello @Edward Greathouse

The thing is that method setReporter accepts ApplicationUser object. You ll need to get it first. Like this

import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.issue.MutableIssue

def cf = ComponentAccessor.customFieldManager.getCustomFieldObjectByName("Origin")
def user = ComponentAccessor.getUserManager().getUserByName("Steve Thomson")
def cfValue = issue.getCustomFieldValue(cf)

if (cfValue == 'Support') {
issue.setReporter(user)
}

and place your postfunction before change history postfunction.

All comments

Mark Markov

Hello @Edward Greathouse

The thing is that method setReporter accepts ApplicationUser object. You ll need to get it first. Like this

import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.issue.MutableIssue

def cf = ComponentAccessor.customFieldManager.getCustomFieldObjectByName("Origin")
def user = ComponentAccessor.getUserManager().getUserByName("Steve Thomson")
def cfValue = issue.getCustomFieldValue(cf)

if (cfValue == 'Support') {
issue.setReporter(user)
}

and place your postfunction before change history postfunction.

Edward Greathouse

Thank you Mark, I thought it was something simple like that.

One more thing, it appears I'm not making inside the "if" statement at all. Here are the logged messages:

2018-08-22 06:56:11,513 DEBUG [jira.groovy]: Origins value: Support
2018-08-22 06:56:11,513 DEBUG [jira.groovy]: Did not update the reporter because value of Origin field was not Support

Mark Markov

Try to cast value to string directly, like this

import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.issue.MutableIssue

def cf = ComponentAccessor.customFieldManager.getCustomFieldObjectByName("Origin")
def user = ComponentAccessor.getUserManager().getUserByName("Steve Thomson")
def cfValue = issue.getCustomFieldValue(cf).toString()

if (cfValue == 'Support') {
issue.setReporter(user)
}

Edward Greathouse

I was able to get past the string comparison by casting the custom field value to a string. However, It appears the "user" is returning null.

@Mark Markov, the user "Steve Thomson" is an active directory user who is using Jira with his active directory credentials. Is there a special way for retrieving his user account?

import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.issue.MutableIssue
import org.apache.log4j.Level
import org.apache.log4j.Logger

def myLog = Logger.getLogger("com.onresolve.jira.groovy")
myLog.setLevel(Level.DEBUG)

def cf = ComponentAccessor.customFieldManager.getCustomFieldObjectByName("Origin")
def user = ComponentAccessor.getUserManager().getUserByName("Steve Thomson")
def cfValue = issue.getCustomFieldValue(cf).toString()

myLog.debug("Origins value: " + cfValue)

if (cfValue == "Support") {
 issue.setReporter(user)
 myLog.debug("Updated reporter to: " + user)
 }
else {
 myLog.debug("Did not update the reporter because value of Origin field was not Support")
 }

Here is the log:

2018-08-22 07:07:46,964 DEBUG [jira.groovy]: Origins value: Support
2018-08-22 07:07:46,964 DEBUG [jira.groovy]: Updated reporter to: null

Edward Greathouse

Fixed!

Once I moved the post function to the top of the list, I now see "Steve Thomson" as the reporter.

Thank you!

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

server

scriptrunner

jira

jira-server