Specify template in post function send email

Question

Hi I'm new to JIRA,
I am trying to send an email in a post function after a trasition occurs and I wish to add the footer of the emails sent when an issue is updated for example.
I see no option to choose a template or add some default html elements.
I use JIRA Server version 7.2

Dora Vouthouni · Answer

Hello @[deleted]I basically want to use the footer of jira email templates along with the body I have specified in the post function.
I guess I could copy some of the html in WEB-INF/classes/templates/email in the post-function section email body but that seems like a hack to me. If I were to define my own template I still do not know how to properly get info such as the JIRA logo and version

unknown · Answer

Hi @Dora Vouthouni,

From the user interface, JIRA doesn't allow us to customize the email templates. Modifying the files on the server is not generally recommended by Atlassian.

However, the Script Runner Behaviors add-on will allow us to customize the template from the  UI level. Here is the link to the page where you will be able to find the documentation on how to customize the mail templates from the post-function configuration.

Hope this helps!!

Regards,

Priyanka