We are a company which is a customer of another company.
Our ticketing (Freshdesk) communicates with the ticketing system of our partner (Jira Service Desk).
We always receive an initial auto-reply. While our partner does not want to turn the notifications off for all their customer, we need to opt-out from this.
Would be good to have a way, how we can exclude certain sender email addresses from receiving an auto-ticket reply after submitting the initial ticket.
