Add priority when creating request via service desk rest api

Question

I'll try to perform this basic api request call below. It succeeds when I do not add the priority field:

{
 "serviceDeskId": "3",
 "requestTypeId": "30",
 "requestFieldValues": {
 "summary": "Test-Request 2 help via REST",
 "description": "I need a new *mouse* for my Mac",
 "priority": 1
}

But when I do i'll get the following error:

{
 "errorMessage": "Unable to create request because of theses errors : Field with id 'priority' named 'Priority' has these errors : Could not find valid 'id' or 'name' in priority object.",
 "i18nErrorMessage": {
 "i18nKey": "sd.request.create.error.failed.msg",
 "parameters": [
 "Field with id 'priority' named 'Priority' has these errors : Could not find valid 'id' or 'name' in priority object."
 ]
 }
}

Can someone explain me what's going wrong here? The priority field is available on the UI.

Joshua Chauvin · Answer

"priority" returns as unrecognized field.

The data

$data = '{ "serviceDeskId": "1", "requestTypeId": "1", "raiseOnBehalfOf": "'.$_SESSION['currentUser']['userEmail'].'", "priority": { "id": "20000" }, "requestFieldValues": { "summary": "API Test", "description": "This is a test description" } }';

The error message

============ result: {"message":"Unrecognized field "priority" (Class com.atlassian.servicedesk.api.rest.dto.domain.request.RequestCreateDTO), not marked as ignorable
 at [Source: org.apache.catalina.connector.CoyoteInputStream@c27b48; line: 12, column: 12] (through reference chain: com.atlassian.servicedesk.api.rest.dto.domain.request.RequestCreateDTO["priority"])","status-code":500,"stack-trace":""} ============

Alexey Matveev · Answer

Hello,

You update the priority field like this:

"priority": {
      "id": "20000"
    }