Confluence US Localisation

Duncan Mitchell

Morning - Wondering if someone could help,

We use a project in our JIRA instance - titled 'Knowledge Base', where we create Knowledge Articles for our AU/NZ clients. This then gets pushed to an external confluence page that is accessed directly from within our software by our AU/NZ clients.

We have recently taken on US clients, and as such we need to 'localise' our existing knowledge base (over 1000 individual JIRA tickets), using US centric terms and spelling. The goal moving forward is to have one centralised Knowledge Base reference that is low maintenance and can easily be updated.

So essentially one external confluence page (available to both US and AU clients), however possibly that the US clients can see US terms and spelling, and AU can see Australian / English.

Any ideas?

AhmadDanial

Hi, Duncan.

While administrators have the ability to set the default language for the site, individual users can select a language preference for their session as mentioned in the Choosing a Default Language documentation:

Admin's global default language

Personal default language

In this case, the US clients will be able to see the US terms configured by default.

While I was unable to locate a specific language pack for Australian English for Confluence in https://translations.atlassian.com, perhaps we can have the users configure it on the web browser level as mentioned in the documentation we shared earlier:

The language set in your browser. The browser sends a header with a prioritized list of languages. Confluence will use the first supported language in that list. Confluence administrators can disable this option by setting the confluence.browser.language.enabled system property to false. 

Please let me know how it goes on your end. Thanks.