JIRA users not getting added to Bitbucket

Question

Hi everyone

I have successfully linked JIRA and Bitbucket applications using links.

But i am unable to add JIRA users in bitbucket! How to do it? My jira users are not visible in bitbucket.

How to achieve this?

Regards
Aditya

Aditya_vc8bh8 · Answer

Hi @Aaron @Nic Brough -Adaptavist-

Sorry for the delay.

Actually, I found the right way to add users right immediately after posting the question. Sorry for not researching properly.

Thanks for the response :)

Regards

Aditya

Aaron · Answer

Hello Aditya,

Welcome to the Atlassian Community!

It's a little confusing, but Application Links (what I assume you linked successfully) isn't what you would use to add Jira users to Bitbucket Server. Here is what you will do:

Jira side:

*  Navigate to the admin panel (the cog in the top) and click "User Management"
* Click  "Jira User Server" on the left side
* Add an application and put in the application name, password, and IP address of Bitbucket Server

Bitbucket side:

* Click on the cog in the top right and navigate to User Directories on the left
* Click "Add a directory" and select "Atlassian Jira"
* From there, add the Jira address and use the same Application Name and password you added from the Jira side
* Hit "Test settings" and the "Save and test" once the test has been successful
* You should be taken back to the directory list and click "Synchronize"

All done! Your Jira users should be synched over to the Bitbucket Server side.

EDIT: Here is the document for connecting Bitbucket server to Jira for user management

Regards,
Aaron Levinson
Dev Tools Support Engineer

Nic Brough -Adaptavist- · Answer

How are you getting users into your systems?  What directories are you using?