Notifications

Question

I would like to send an email based on event

1) As a stakeholder, I want to be notified when something major happens, so I can be in the loop.

2) The email should have a nice format and have relevant information.

3) As a Jira developer, I want to have a generic function that allows people to be notified, so I can reuse it on different projects.

Joe Pitt · Answer

None I'm aware of. You first have to better define your requirements before even starting to look for a plugin. With good requirements you may be able to do it with scripting.

Sushma Nagaraj_scqykn · Answer

Can we use some add on to accomplish this instead?

Joe Pitt · Answer

@Victor Mutambuki answer will work as long as your definition of 'something major happens' is a transition. Only a transition will trigger a notification event. "Nice format' is a big ambiguous, but the standard templates should work. "Relevant information' is also ambiguous. The different templates send specific information.