While using either "@" shortcut or using the '[+] Mention User' button, the interface won't populate with team members names. Can someone help? This is the latest version of Jira.
This is a browse permission issue.
Project Settings > Permissions > Browse Projects
You can modify this and add the user's group to it.
Hi Geoffrey,
We also found that some international input method can cause @mention to not work. If you switch to English @ mention will work.
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