I get an error "Field 'worklog' cannot be set. It is not on the appropriate screen, or unknown."

Ed Schrauwers

When I want to add worklogs to an issue in Jira with the REST api I get an errormessage. "Field 'worklog' cannot be set. It is not on the appropriate screen, or unknown."

 

I have been looking at the json below for qit some time but I don't see what is wrong, my time zone is "Europe/Berlin", so +1000 sould be correct. The issue exists.

{
  "update":{
    "worklog":[
      {
        "add":{
          "author":"apiuser",
          "comment":"Prepare",
          "created":"2017-10-26T16:11:21.000+0100",
          "issueId":"10300",
          "started":"2017-10-20T00:00:00.000+0100",
          "timeSpentSeconds":900,
          "updateAuthor":"apiuser",
          "updated":"2017-10-26T16:11:21.000+0100"
        }
      }
    ]
  }
}

The response I get is below.

{"errorMessages":[],"errors":{"worklog":"Field 'worklog' cannot be set. It is not on the appropriate screen, or unknown."}}

Anyone a sugestion?

Andy Nguyen

Hey Ed,

If I'm not mistaken, you use this endpoint:

• PUT | issue-editIssue

If so, you must edit the Edit Issue screen of the issue and add the Log Work field to it.

Also take note that, timeSpentSeconds doesn't work, so you should use something like this for 900 seconds:

• "timeSpent":"15m"

Other than that, please consider using this endpoint instead:

• POST | issue-addWorklog

I hope this helps.

Cheers,

Andy