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Populating a custom field from certain text in the Summary field

Craig Booth

We receive an issue via an email from a customer with their reference in the summary field that I want to extract and populate into a custom field automatically.

Summary title:

REQUT0000504781 - 20180815- Incident Report A0007

From the above summary field I would like to extract 504781 and populate another custom field with this number only.

Using the automation pro plugin I have done the followlling:

When: Issue created

IF: Issue matches JQL

summary ~ "REQUT00*"

Then Edit Issue Fields

The "Then" statement above is incorrect however it looks ok within an expression builder from https://regex101.com/

Can anyone offer any further advice / help on this please?

Accepted answers

Scott Harwood

Hi Craig,

The correct smart value would be:

{{issue.summary.match("REQUT(\d+).*")}}

Let me know if that works for you.

Cheers,

Scott

All comments

Raynard Rhodes

I'm unsure if you have Jira Workflow Toolbox but you can create a post function that will help with it.

I am not adept at regex but there is a parser you can use and it explicitly says regex can be used.

This may be a better option than using project automation, I'm unsure if it accepts regex.

Below is "Copy a parsed text to a field" post-function.

Craig Booth

Thanks for your response. I don't currently use Jira Workflow Toolbox but I will install it on our test Jira environment and take a look.

Scott Harwood

Hi Craig,

The correct smart value would be:

{{issue.summary.match("REQUT(\d+).*")}}

Let me know if that works for you.

Cheers,

Scott

Raynard Rhodes

@Scott Harwood

Is there documentation on this? I would like to read up on using regex and smart values.

Craig Booth

Thanks @Scott Harwood works perfectly.

Daniyal Anas

Hey @Scott Harwood

I appreciate the knowledge you've provided here! I'm curious as to what segment of the above smart value I use to reference the custom field ID/Custom Field?

Greatly appreciated,

Dan A.

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