Dear Atlassian Group,
I am currently evaluating "JIRA Service Desk". I could not see the tickets in "Customer Portal" of ServiceDesk which was created in usual way and was not created by "JIRA Service Desk Customer Portal".
Best Reagrds
S.Indirakumar
Hi Team,
I have found the solution as follows;
Update "Customer Request Type" in the transition of the workflow
Best Regards
Hi Kumar, glad you found a solution to this. Having a similar issue here. Can you elaborate a little on how you updated the Customer Request type in the transition of the workflow?
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