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If I have Atlassian Access, does it mean my Jira users will be automatically deactivated?

Adrian Ang

If I have Atlassian Access, does it mean my Jira users will be automatically deactivated when I deactivate the same user from my SSO provider?

Meaning, if I deactivate my user from my SSO provider, will that same user's license count in Jira be reduced automatically?

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Moses Thomas_08kyb0

@Adrian AngEvery user count to your Jira license, if you deactivate a user your count will reduce!

Adrian Ang

@Moses Thomas what happens if I deactivate the user from my SSO provider. Does it automatically deactivate the Jira license?

Moses Thomas_08kyb0

It should if you deactivate and remove group that allows this user to access you Jira instance!

Adrian Ang

Remove group from SSO provider or Jira?

Moses Thomas_08kyb0

@Adrian Angfrom Jira if at all this user has.

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