Jira script failure sending email

Alice Ferrari

Hallo everyone,

Today I get this error constantly on my script:

2018-08-13 15:22:59,101 ERROR [workflow.ScriptWorkflowFunction]: Script function failed on issue: 'NUMBER OF ISSUE', actionId: 31, file: null
java.lang.NullPointerException
at com.atlassian.jira.issue.IssueImpl.getCustomFieldValue(IssueImpl.java:896)
at com.atlassian.jira.issue.Issue$getCustomFieldValue$11.call(Unknown Source)
at com.onresolve.scriptrunner.canned.jira.workflow.postfunctions.SendCustomEmail.constructMail(SendCustomEmail.groovy:418)
at com.onresolve.scriptrunner.canned.jira.workflow.postfunctions.SendCustomEmail$constructMail$1.callCurrent(Unknown Source)
at com.onresolve.scriptrunner.canned.jira.workflow.postfunctions.SendCustomEmail.constructMailWithConditionResult(SendCustomEmail.groovy:398)
at com.onresolve.scriptrunner.canned.jira.workflow.postfunctions.SendCustomEmail$constructMailWithConditionResult$0.callCurrent(Unknown Source)
at com.onresolve.scriptrunner.canned.jira.workflow.postfunctions.SendCustomEmail.doScript(SendCustomEmail.groovy:494)
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can anyone please help me?

Thank you so much

Alice

miikhy

Hi Alice,

Seems like one of the custom fields you're retrieving for the email is returning a null value. You should make sure values are != null before sending the email

Hope this helps!

Cheers