How can I solve application links error 500 after server migration and upgrade ?

Jordan Villalobos

I cannot see the page in /plugins/servlet/applinks/listApplicationLinks

 

Error 500 Oops, an error occurred

 

It throws in the logs 

com.atlassian.templaterenderer.RenderingException: org.apache.velocity.exception.MethodInvocationException: Invocation of method 'getOrphanedTrustCertificates' in class com.atlassian.applinks.ui.velocity.ListApplicationLinksContext threw exception java.lang.NullPointerException at com/atlassian/applinks/ui/admin/common_header.vm[line 7, column 20]

This happened after a server migration and update from 4.9.1 to 5.13.0

 

Someone knows what to do in this case ?

 

Thanks

 

Alexis Robert

Hi @Jordan Villalobos, 

 

I have found 2 Atlassian KB that reference this error: here and here.

You will likely need to remove the ApplicationLinks in the database, remember to take a backup before you commit any changes that might break the application.

 

Let me know if this helps, 

 

--Alexis