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Confluence not start up

Burlakov Eduard

Hello,

I install the Confluence on my server.

I worked in the program and create docs. all was good

But when I rebooted the server (or restart the confluence service) then the Confluence not started.

How to I can troubleshoot the situation, or do you can help me with the issue via TeamViewer please?

Thanks

Accepted answers

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Francesc_Arbó_fiu740

Hi @Burlakov Eduard,

could you please attach your log in order to know where is the problem? Did you reboot your server without stopping you Confluence instance? Is your confluence service up?

Burlakov Eduard

Thank you for your answer

Could you please answer to me where I can find the log file or files? And what name does this file have?

I use the Windows server 2012 system

I tried to reboot the server with the stoping confluence service and without stopping confluence service.

So I tried stopping and starting the confluence service via *.bat files. But I got some result.

Francesc_Arbó_fiu740

Hi @Burlakov Eduard,

You can find the log files in the following URL:

<install_path>\Atlassian\Application Data\Confluence\logs\atlassian-confluence.log

In this file you will have more information of your problem.

Burlakov Eduard

That my log file https://yadi.sk/i/0NhWl5rq3a6pwB

Thank you

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