Add site field to summary field

Bill Morris

When our users create a ticket they must specify a site.  How can I add that information to the summary field while still retaining what the user entered into the summary field?

 

I've tried using the Automation under project settings but the summary text is overwritten.  Ideally I'd like to prepend the summary text with the site.

 

 

Joe Kyle

Hello Bill,

Alexey's answer is true. 

However if you want to try this without the plugin you may be able to do the following:

Go to the workflow associated with the projects (sites) you are trying to capture. Click on the first stem of the workflow after Create. Then you will need to click on Post functions in the box which pops  up. Then click Add Post function. Then look for the post function called Set Field Value. Select it by clicking the radio button. Scroll to the bottom of that page and click Add. In the form that appears set the Field to Summary. And set the value to {{ issue.fields.summary }} -- {{issue.fields["Project"].name}}

Scroll to the bottom then hit Update. You will have to Publish Draft for your workflow to take effect. Then just run a test ticket. You should see the summary and the project name appear together.