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How to highlight and perform copy and paste in the JQL search results on Jira 7.9.2?

Michael Angelo Timoteo

We recently upgraded our Jira to 7.9.2 and now whenever I perform a JQL search and copy a specific field on the JQL result, I can no longer do it and I want the old feature back. How do I perform highlight and copy+paste on the new version?

Please refer to the screenshot ss1.png as I try to highlight a field it have a drag and drop event behavior compared to ss2.png that uses old jira version that I was able to highlight a field

Accepted answers

Shannon S

Michael,

To clarify, you just want to highlight one of the field results and copy it, such as the summary, correct?

I'm testing with a Jira version 7.11 currently and if I hover my cursor over the field value, right-click and select "copy" then it selects the text and copies it without having to drag my cursor.

Can you try this solution and let me know if it solves your issue?

Regards,

Shannon

Jeanette Hamel

Apparently this is reported as a bug already. Here is the link to the Atlassian ticket: https://jira.atlassian.com/browse/JRASERVER-66473

There is a workaround identified, but it involves the use of a "dark feature." Hope this helps!

All comments

Shannon S

Michael,

To clarify, you just want to highlight one of the field results and copy it, such as the summary, correct?

I'm testing with a Jira version 7.11 currently and if I hover my cursor over the field value, right-click and select "copy" then it selects the text and copies it without having to drag my cursor.

Can you try this solution and let me know if it solves your issue?

Regards,

Shannon

Jeanette Hamel

I'm having the same problem as Michael in 7.9.2. Right-clicking does not bring up the option to "copy" text. If there is a link, then it gives you the option to "copy link" but that is all.

Jeanette Hamel

Apparently this is reported as a bug already. Here is the link to the Atlassian ticket: https://jira.atlassian.com/browse/JRASERVER-66473

There is a workaround identified, but it involves the use of a "dark feature." Hope this helps!

Shannon S

Hi Jeanette,

Thank you for posting the bug about drag-and-drop in the issue navigator list.

As for copying and pasting the field text, I'm testing this now on 7.9.2 (earlier was 7.11.*) and I am still able to copy and paste text. The drag-and-drop might have an effect on it if you're attempting to click and drag, but for me it works without clicking and dragging.

Can you confirm which browser you're testing this in? I'm currently using the latest stable release of Chrome.

2018-08-15 11.17.28.gif Regards,

Shannon

Jeanette Hamel

I've tried the copy/paste functionality on the following browsers (versions):

Mozilla Firefox (61.0.2)
Internet Explorer (11.431.16299.0)
Chrome (68.0.3440.106)
Microsoft Edge (41.16299.402.0)

I've had no success copying any text. It only gives me the option to copy the link where applicable, and nothing else. Several of my other Jira users have experienced the same limitation in the copy/paste functionality.