ServiceDesk REST API error message I cannot figure out

Rod_2tfbkg

OK, I have searched the web for a while with no luck. I am trying to use the rest/servicedeskapi/customer api call to create a new customer providing the JSON email and fullName values.  I am getting the following error response:

{"errorMessage":"Signup is not currently available","i18nErrorMessage":{"i18nKey":"cv.signup.error.not.allowed","parameters":[]}}

If anybody can tell me what I need to do to make Signup available, I appreciate it.

Thanks,
Rod

Additional info:

headers: {'X-ExperimentalApi': 'true', 'Content-Type': 'application/json'}

data: {"fullName": " \"Test User\"", "email": " test@user.com"}

url: https://jira.company.domain/rest/servicedeskapi/customer

 

Tansu Akdeniz

Hi @Rod,

 

There is something wrong with your JSON, extra space in e-mail parameter:  " test@user.com"

Please try with that;

{"fullName": " \"Test User\"", "email": "test@user.com"}