How do i set the default JIRA comment tab to "Internal Comments"?

Zohar Bazak

Hello,

Im using cloud version of Jira.

Jira Service Desk Application 3.3.0

Is there a simple way to change the default comment tab at Service Desk to Internal Comment instead of "Share with costumer"?

 

Please provide step by step guide

Bastian Stehmann

Hi @Zohar Bazak,

welcome to the community.

I am sorry, but as far as I know, there is no simple way to do this.

You can do that by adding this Java Script to a field description in your field configuration for a field, that is on your screens.

<script type="text/javascript"> 
 var initialTabHighlightSwapped = false;
 function checkJSDCommentTabs () { 
 var tabs = jQuery("#sd-comment-tabs"); 
 if (tabs.size() > 0 && !initialTabHighlightSwapped) {
 switchJSDCommentTabHighlight();
 initialTabHighlightSwapped = true;
 } else if (tabs.size() == 0) {
 initialTabHighlightSwapped = false;
 }
 }
 function switchJSDCommentTabHighlight () {
 jQuery(".js-sd-internal-comment").click();
 }
 var intervalFunct = setInterval(checkJSDCommentTabs, 1000);
</script>