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BootCamp for Service Desk / Workflows

Rick Baker

Looking for some formal training in regards to Service Desk :-)

Comments

Lia Wood

Hi Rick, I'd love to help you with some formal training around Service Desk. Please email me at lia.wood@isostech.com and I will explain some of the options we have. Looking forward to speaking with you! - Lia Wood (623) 221-6722

Jeff Tillett

Thanks for the suggestion Rick! We have previously done workshops around setting up Service Desk, advanced workflows, JQL tips and tricks, and most recently reporting around JSD. We plan on tacklign SLA's and can work in JSD specific workflows taking advantage of things like "Approvals" in the future!

LarryBrock

Hello @Rick Baker,

Praecipio Consulting provides formal training for JSD remote or on-site. Depending on the class size, customized content is an option. We've are an official Atlassian Training Partner and have even delivered training to Atlassian staff. Feel free to contact me here or Ian VanHover at 512.266.8271 ext. 133, or Ian@Praecipio.com. Cheers!