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The Access to Bitbucket is not stable from Russia since the ip address changed

kanshuykoo

Access or login to Bitbucket is not always success from Russia since August on 2018, maybe the IP address was changed by Atlassian at this month. I could login or access to the repository but it failed frequently and takes time to reach the bitbucket by many trials.

I didn't have any issue to login or access to Bitbucket until the end of July on 2018.

Is it a known issue ?

Accepted answers

jredmond

This should be resolved - we've added a third subnet, which is not blocked in Russia as I type this. Russian users should now get a new set of IPs from DNS.

https://blog.bitbucket.org/2018/08/06/update-ip-migration/ has a bit more detail. Please note that some ISPs may cache the old IPs for a little while longer, and that IP-based geolocation (which we're using to serve a different set of DNS records for Russian users) can be imprecise, so you might still get the unreachable addresses for a little while longer.

If you've added 104.192.143.1 to your hosts file, then please remove that; we will be decommissioning that IP (along with others like it) soon.

All comments

Антон Емельянов

Та же самая проблема. https://bitbucket.org не работает.

petya python

and what we need to do ?

kanshuykoo

Probably, It has been solved by Atlassian. I haven't had any issue so far right now.

Anton Shubin

I still have the same issue and other devs in my team from variety of cities in Russia.

kanshuykoo

I disabled ipv6.

However I am not sure if it would solve the issue...

YuriiTimofeyev

Sometimes site works, but only for several seconds. It's enough to open page, but too short to make a commit.

This is because of Russian fascist government has locked this ip: 18.205.93.2

I have no idea how to deal with it. Probably use VPN? Or make a revolt?

Nic Brough -Adaptavist-

As it's working ok for most countries, we have to say it is something to do with the routing or firewalls between you and the BB servers. That's not an Atlassian problem, it's something for your network providers.

Anton Shubin

Yeah it seems to be problems with russian government that banned some IPs.

Anton Shubin

+1
Try VPN.
This one helped me (free trial for 3 days): https://free.nordvpn.com/

kanshuykoo

I know the Russian government blocks some ips but I think it is not the case for the bitbucket access problems.

I can access, pull, and commit to bitbucket from Russia without any problem currently after disabled IPV6 on Mac.

I need to know the real cause of the problem. I am not a network expert. I am guessing that some bitbucket's IPV6 addresses are out of the allowed list in Kremlin that is why routing was failed and didn't reach to BItbucket.

Please someone help me to figure out the real solution if I am wrong.

Timofey Traynenkov

I have the same problem. The website works well but trying to ping 'bitbucket.org' leads to timeout. This is a reasone why I cannot push my changes. Using of VPN solves this problem... Hope you will fix this stupid situation with blocking of IP addresses in Russia.

Timofey Traynenkov

After writing that website works well it stopped working at all...

petya python

Attlassian dont solve this problem - because problem not in Attlassian, but in our stupid goverment. i have crutch ti resolve this - add right ip in hosts, or add right ip's in dns (if you have pocket dns)

YuriiTimofeyev

Surely, this is not BB problem! This is local problem of whole our country. We just looking for some solution.

Personally, I'm drifting to host my own gitlab repository.

YuriiTimofeyev

I think this is beacuse of your provider is unable or unwiling to lock this IP for 100% of time. Sometime BB is unlocked and things works

YuriiTimofeyev

Yes, but good VPN are payd (and still very vulnerable to governments's carpet bombing)

YuriiTimofeyev

Good news! And what exactly I have to do with /hosts ?

maninhat

Try add in hosts file:

104.192.143.1 bitbucket.org

It is works for me.

YuriiTimofeyev

Thanks a lot! It's works! (at least for now)

Anton Shubin

You right. But as temp workaround it could work.

jredmond

This should be resolved - we've added a third subnet, which is not blocked in Russia as I type this. Russian users should now get a new set of IPs from DNS.

If you've added 104.192.143.1 to your hosts file, then please remove that; we will be decommissioning that IP (along with others like it) soon.

Fanis

Thank you for this!

Now BB is working from Kazan.

YuriiTimofeyev

Thank you very-very much!

Anton Shubin

Thank you! It's working from Voronezh.

dmugtasimov

It looks like it is back again. At lease time to time I experience super slow opening of bitbucket.org