Cannot view any type of embedded video

Keith Hurley

Hi there,

Currently I'm unable to properly view any type of .mov, .mp4 or other video that's been embedded into Confluence. Regardless of the browser I use, I get the ? QuickTime icon whenever I try to view a video. Both Chrome and Safari are unable to display the video. I've recently updated to Mac OS X Mavericks (10.9) and definitely have all the necessary QuickTime plugins needed to play video.

Is this a browser issue or something to do with Confluence itself? Hosting videos through DropBox links is a pain! Thanks for your help.

Keith Hurley

Yep - definitely a browser plugin issue with OS X 10.9. I tried loading a page with an embedded video in Chrome and got the cookie that blocks QuickTime plugin. Selected "Always Allow" and it now loads fine in all browsers.