How To Make Auto Create ticket using email with Special TAG / Subject

Muhamad Ismail

Dear Jira Team,

 

I Need your help about jira application because now i need automatic mapping ticket based on Hastag or Subject with source from email. Can you guide me how it can?

 

Thanks

Ismail
PT. Citarasaprima Indonesia Berjaya

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Hi @Muhamad Ismail,

 

Yes, you can do this through mail handlers. Please refer to this documentation.

 

Regards,

Gangavath Kishore Kumar.