Hey,
We use Jira to manage our business processes. We want to improve them and find bottlenecks.
Currently, we have data about how long Issue was in particular status. But, our process involves many users in different roles, so now we want also to focus more on their work and measure real worked time. We care only about logged work not about estimated or remaining.
We would like to make reports and group data (time spent on issues) by:
- User (to see capacity)
- Project Role
- Issue Labels
- Our Custom fields
- Status / Transition (to see which part of the process is most demanding)
On the other hand, we need a simple and easy solution for the end user like, just enter time while making the transition or sth like that.
Could you recommend any software which would be best for that purposes?
