Something went wrong while attempting to validate your credentials.

Bob Baldwin

I'm attempting to install Sourcetree 2.6.10 on a Windows VM (I'm running it fine on Mac 10.13.x -- we also use Jira and HipChat). 

When I hit the log in screen and provide valid credentials for my Atlassian account, it fails with the "Something went wrong while attempting to validate your credentials." 

Soooooo...assuming I had the wrong password, I reset it via the Atlassian website and went back to authenticate in the installer. Didn't work -- I received the same error. I went back to the Atlassian website and logged in with the new creds...and it worked.

I need to get this up and running ASAP. Help!

Bob Baldwin

This answer solved my particular issue: https://community.atlassian.com/t5/Sourcetree-questions/Hi-There-I-get-the-error-Something-went-wrong-while-attempting/qaq-p/804118