Transition Conditions

Question

I'm playing around with workflow conditions, properties, triggers, etc. for the first time.  I found a condition that allows me to hide a transition from my Jira users, but the description of this action describes that the transition (when hidden) can only be triggered from a "workflow function".  See screenshot below.

Does anyone know what "workflow function" means?  My users still need the option to make this particular transition when necessary.  But it's not a transition they will use every day / need to see all the time like they do now.

Thoughts?

Wouter Bruinings · Answer

Hi Emily,

A workflow condition resolves to either true or false based on a certain rule. In case it resolves to false the transition will be hidden from your users. You will need to figure out what rule it is that will allow or not allow your users to see the transition.

The standard functionality lets you hide the transition from your users for example when they are not in a certain group or role defined by you. With standard JIRA functionality, you could also set a rule that a certain field needs to contain a certain value. There are quite some options

When these options are too limited, you could use a plugin like PowerScripts or Scriptrunner. These plugins allow you to write custom scripts and create practically any rule you'd want.

Hope this helped.

Regards, 
Wouter

Shawn C · Answer

Hey Emily,

A Workflow Trigger is a function that you can link a Workflow with your development tools (BitBucket/GitHub) so that when an action occurs in the DevTools, it'll transition the linked Jira Issue.

For example, if one of your Devs does a merge, that action 'trigger' in Jira and could close the related Issue.

Regards,

Shawn