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CSV upload without creating duplicates or overwriting data

Cara Rake

Hi all

We have a system that we would like integrate with JIRA. It currently exports into excel and we convert to a csv and upload into JIRA.

The problem is that we regularly overwrite existing data or create duplicates.

Is there an add-on or other tool that will allow me to upload items 1-10 multiple times and have JIRA ignore those issues and only create new issues for items 11-20?

Any advice on how to resolve this issue would be greatly appreciated. Please note that the unique identifier we are using is not the JIRA key.

Many thanks

Cara

Accepted answers

Nic Brough -Adaptavist-

No.

When you import, each line is an issue. Jira only has two options - import new or update existing.

There is no "randomly ignore lines". If you don't want to ignore something, remove it from the upload file.

All comments

Nic Brough -Adaptavist-

No.

When you import, each line is an issue. Jira only has two options - import new or update existing.

There is no "randomly ignore lines". If you don't want to ignore something, remove it from the upload file.

Cara Rake

Are there any add-ons or other API functionality I could use to avoid this?

Dirk Spannaus

So there seems to be no way to define a unique key for import? Is that right @Nic Brough -Adaptavist- ?

Nic Brough -Adaptavist-

Yes, that is correct.

Jira handles the unique key in its standard way - a simple sequence increase per project. There's nothing to stop you importing another key from a field in the CSV if you want (and Jira has an "external id" field built in for that if you don't want to do it in a custom field), but it won't become the key of the issues you are importing.

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