We have a new installation of JIRA service desk that we are preparing for production. In testing, we found that certain links did not work in Microsoft Edge.
After doing some research with Fiddler/Postman I was able to determine that we were receiving a 500 error response from the API. The POST request to the API from Service Desk did not have a value populated in the portalid, whereas the request from Chrome contained this: portalid=1.
I reproduced the issue with Postman. Once I set the value of portalid to 1, I received a proper JSON response from the API.
Does JIRA Service Desk not support Edge? Has anyone else encountered this issue and if so, do they know of a setting I can change or a workaround? To be clear, the request is being sent from the out-of-the-box JIRA Service Desk application.
