Hi,
I need a groovy script for the below situation:
1. Without having to do a workflow transition, if the ticket is edited and the priority is moved up (After it is vetted) to critical or serious…add the appropriate critical or serious user to watcher
2. If an issue us lowered from critical to serious…remove the critical user as watch and add the serious user
3. If an issue is lowered from either critical or serious to Important or minor…remove the critical or serious user from watcher
I need the script as i am not well versed with the groovy scripting.
Regards,
Jenin