How to integrate JIRA with Slack so that when a status is changed on a ticket to "approval needed," across multiple projects, it sends a notification to a specific Slack channel?
Hi,
I am not familiar with the Slack integration itself, but I see there are delivered some integration features between Jira and Slack. See here for more details: https://get.slack.help/hc/en-us/articles/218475657-JIRA-for-SlackHere you can customize which statuses that should trigger the post.
Alternatively you can have Jira to send a webhook to Slack when the ticket is transitioned to your status.Create the webhook in Jira, add it to post-function on your transition.
Managing webhooks in Jira: https://confluence.atlassian.com/adminjiracloud/managing-webhooks-776636231.htmlWebhook for Jira custom event: https://confluence.atlassian.com/jirakb/how-to-use-a-webhook-with-a-custom-event-779160676.html
Incomming webhook in slack: https://api.slack.com/incoming-webhooks
Hope this helps.
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