Confluence installation throw an error : "Confluence is vacant, a call to tenanted is not allowed."

zegro

Hi

I'm trying to install Confluence 6.10.0 on my centos server but I always get an error during database initialization:

ERROR [http-nio-30801-exec-4] [[Standalone].[localhost].[/].[jsp]] log Servlet.service() for servlet [jsp] threw exception
com.atlassian.confluence.tenant.VacantException: Confluence is vacant, a call to tenanted [public abstract org.hibernate.Session org.hibernate.SessionFactory.getCurrentSession() throws org.hibernate.HibernateException] is not allowed.

I tried to install using installer, tar.gz archive with postgres-9.5 and mysql-5.7 all combinations give me this error.

The Hostname can be resolved to an IP address.

 

the confluence.log

ERROR [http-nio-30801-exec-4] [atlassian.confluence.servlet.ConfluenceServletDispatcher] sendError Could not execute action
 -- referer: http://127.0.0.1:30801/setup/setupdbtype-start.action | url: /setup/setupdbtype.action | traceId: 003442f362ddc903 | userName: anonymous
java.util.concurrent.CompletionException: org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'tenantedTransactionManager' defined in class path resource [databaseSubsystemContext.xml]: Invocation of init method failed; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'tenantedLocalSessionFactoryBean5' defined in class path resource [productionDatabaseContext.xml]: Invocation of init method failed; nested exception is java.lang.IllegalStateException: premature SessionFactory initialisation, Hibernate properties have not yet been persisted in confluence.cfg.xml

ERROR [http-nio-30801-exec-4] [[Standalone].[localhost].[/].[jsp]] log Servlet.service() for servlet [jsp] threw exception
com.atlassian.confluence.tenant.VacantException: Confluence is vacant, a call to tenanted [public abstract org.hibernate.Session org.hibernate.SessionFactory.getCurrentSession() throws org.hibernate.HibernateException] is not allowed.

I would appreciate all help.

I didn't have any problems installing JIRA on the same server.
 

 

AnnWorley

Hi Frank,

The entry from your log that stands out for me is:

Hibernate properties have not yet been persisted in confluence.cfg.xml

Please make sure the CentOS user running Confluence has the file system permissions needed to write to the confluence.cfg.xml file in the root of the Confluence home directory (and to the rest of that dir as well). 

If you delete the confluence.cfg.xml file, and restart Confluence, the setup wizard will start over when you pull up Confluence in the browser.

I look forward to hearing how it goes.

Thanks,

Ann