Hello everyone, i want to change a teams name in tempo. I'll click on [Update] but nothing happens. Made a reboot of the server and a re-index. Thanks a lot! * Jira 6.14.4 * Tempo Timesheets - 8.3.1 * Tempo Planner - 4.1.1 * Tempo Budgets - 11.2.1 * System Plugin: Tempo Planning API - 3.7.1 * System Plugin: Tempo Accounts - 3.1.0 * System Plugin: Tempo Teams - 3.1.0 * System Plugin: Tempo Core - 4.2.1 * System Plugin: Tempo Platform API - 1.0.1 * System Plugin: Tempo Platform - JIRA - 1.0.1

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Cannot change a teams name in tempo

Johannes R.

Hello everyone,

i want to change a teams name in tempo. I'll click on [Update] but nothing happens.

Made a reboot of the server and a re-index.

Thanks a lot!

Jira 6.14.4
Tempo Timesheets - 8.3.1
Tempo Planner - 4.1.1
Tempo Budgets - 11.2.1
System Plugin: Tempo Planning API - 3.7.1
System Plugin: Tempo Accounts - 3.1.0
System Plugin: Tempo Teams - 3.1.0
System Plugin: Tempo Core - 4.2.1
System Plugin: Tempo Platform API - 1.0.1
System Plugin: Tempo Platform - JIRA - 1.0.1

Accepted answers

Susanne Götz _Tempo_

Hi Johannes,

Can you please make sure that the user selected as team lead is an active user in JIRA. It is not possible to change the team name if the lead is inactive.

Regards,
Susanne Götz
Tempo team

All comments

Yogesh Mude_u145qk

HI @Johannes R.

Welcome to the Community!

To rename the Team in Tempo, Admin --> Add-ons and choose Team Field and then change the Team Name.

https://tempoplugin.jira.com/wiki/spaces/TEAMS/pages/62455856/Renaming+the+Tempo+Team+custom+field

Johannes R.

Hello @Yogesh Mude thanks. And thanks for the fast reply.

But that will not help. I made a screenshot.

In this screen I want to change the name of the team.

BR,

Johannes

Yogesh Mude_u145qk

HI @Johannes R.

Just now i checked and its working fine..do login /logout and then try.

Johannes R.

Hi @Yogesh Mude if it would be so easy I would note have asked for help

Tried three browsers and the jira super-admin account.

Susanne Götz _Tempo_

Hi Johannes,

Can you please make sure that the user selected as team lead is an active user in JIRA. It is not possible to change the team name if the lead is inactive.

Regards,
Susanne Götz
Tempo team

Johannes R.

Hello @Susanne Götz _Tempo_,

the team lead is for sure active.

BUT! I needed to click again in the field and type in her name.

After that the account stands there with the user profile picture.

After that I could update the team name.

Thanks for this hint!

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