User is getting "Failed to retrieve favorite filters from server" message when trying to access "My" filters or "Favorite" filters.
Per JRASERVER-59185 Remove the deleted group from the filter (Manage Filter -> select the affected filter -> Edit -> Remove the group), but our user is unable to access any of her filters, so she is unable to edit. As an admin if I search for filters with this user as the owner and try to view page 2 I get the "Sorry, we had some technical problems during your last operation". Permission have been verified user is in JiraUser group and JiraAdmins group.
Portion of the Error Details
Technical details
Log's referral number: 020228ad-1c33-4ffd-92a7-3e33781c897a
Cause
Referer URL: https://jira.fb/secure/ManageFilters.jspa?filterView=search
com.atlassian.cache.CacheException: com.atlassian.jira.exception.DataAccessException: com.atlassian.jira.jql.parser.JqlParseException: com.atlassian.jira.jql.parser.antlr.RuntimeRecognitionException: NoViableAltException(59@[])
com.atlassian.cache.CacheException: com.atlassian.jira.exception.DataAccessException: com.atlassian.jira.jql.parser.JqlParseException: com.atlassian.jira.jql.parser.antlr.RuntimeRecognitionException: NoViableAltException(59@[])
Caused by: com.atlassian.jira.exception.DataAccessException: com.atlassian.jira.jql.parser.JqlParseException: com.atlassian.jira.jql.parser.antlr.RuntimeRecognitionException: NoViableAltException(59@[])