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Developer need to update the assignee while moving ticket to QA column or not?

Rahul Joshi_xqgdxe

Client [4:18 PM]
@client: why is developer changing the assignee of a ticket?
only the status should be changed
nm

Me [4:23 PM]
@Client: I have asked her to update that so that it is not missed by the QA while filtering.

Client [4:24 PM]
only the ticket status should change
there are different columns in the board for it

Me [4:33 PM]
Yes @Client there is separate column for QA, my point is why developer is assignee for the tickets in the QA column? is there any specific reason not to update assignee?

Client [25 minutes ago]
yes, so have you read up on Jira?

Client [24 minutes ago]
you never change the assignee of the ticket

Client[24 minutes ago]
dev moves the tickets across stages

Client[23 minutes ago]
QA qaes tickets in QA column

Accepted answers

All comments

Tarun Sapra

Hello @Rahul Joshi

Could you please explain what exactly you wish to achieve and more details about the use-case

Rahul Joshi_xqgdxe

There is case where i asked developer to update the assigne (To QA) when they are moving the tickets from In progress column to ready for QA cloumn.

is this the right way of doing this or we need not to change the assignee to QA?

Tarun Sapra_2ab78x

Hello @Rahul Joshi

It's more of a process question, you can request the developer or you can also automate this by adding this functionality in the post-function of the transition that takes the issue to "ready for QA" column such that every issue moving to this status get's assigned to QA lead.

Tarun Sapra

Hello @Rahul Joshi

If you are satisfied with the answer, could you please accept/upvote. thanks.

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