Override the Atlassian access SSO

joang-mediastream

Hi,

We've configured the SSO for atlassian to validate against an Azure AD, but there was some kind of miss-configuration.

 

Now, we can't log into our atlassian accounts (managed by Azure AD), so we can't change the configuration or disable it.

 

Any ideas?

Rodrigo B_

Hello @joang-mediastream,

Welcome to the Atlassian community!

Your case is more related to support than to community, so if you are still experiencing the problem, please reach out to our channel at support.atlassian.com.

But not to leave you hanging, you can use the "Can't log in?" feature from the Atlassian ID authentication page, you should receive a secure direct log in link via email and regain access to disable the SAML configuration.

You can also see more information on our SAML documentation:

• SAML Single sign-on - Troubleshoot your SAML configuration

I hope this helps!

Best regards,

Rodrigo Becker
Atlassian Cloud Support