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Moving entire workspace to new and broken links- 404 error

Arpit_byyg66

Hi there,

I am new to Confluence so your help will be really appreciated.

I have moved an entire workspace (say 1) into a new workspace (say 3). After the move I moved some other pages from work space (say 2).

So my new workspace 3 has all the content from work spaces 1 and 2.

Users have started reporting two errors. First was expected but I don't know the answer.

1. Page Not Found- The page you were trying to reach could not be found: it may have been renamed or moved to another space, or the name you requested may be incomplete.

If i click on the link it takes me to the new work space which is awesome. How can i eliminate this step of going to earlier work space (1 or 2) and redirecting to new work space (3)?

2a- On some of the pages when i click a link it takes me to somewhere in a completely other work space (existing work space though). We haven't made any changes but really confused how can this happen?

2b- how should we navigate to original page? Should I restore? If i restore the previous version will it move to the work space I moved from (work space 1?)

Not sure what re-indexing is and if that is the solution? Please guide.

sorry we are using very old Confluence version 4.0.3

Thanks in advance

Accepted answers

Tinker Fadoua

Hi Maddy,

Those users reporting the first issue do they have the old URL bookmarked? If yes the error they are getting is completely expected.

Try a search indexing please and let me know how it goes.

Best of luck!

All comments

Tinker Fadoua

Hi Maddy,

Those users reporting the first issue do they have the old URL bookmarked? If yes the error they are getting is completely expected.

Try a search indexing please and let me know how it goes.

Best of luck!

Arpit_byyg66

Thanks.

The way they have added links within the page are the problem. They haven't used the tiny URL (which is a given best practice) instead they have copied the URL from earlier browser and just pasted it in the pages so when they click, it ofcourse goes to old work space which gives message that it has been moved.

I am worried about point 2 and just to add little more to it-

When i search the information and HIT all- it shows me a list of searched results. I can see the description in little description (under the searched result) but my problem is when I click it- it takes me to another page which had the same page title (for e.g. 'As Built' keyword was used for diff pages and now it seems one of them has replaced another but search result still shows the description in little summary but link is broken.)

Tinker Fadoua

When you run a search are you using the quick search or CQL?

Also did you run a search indexing?

Sometimes what I found useful is running queries on the DB itself.

Arpit_byyg66

Thanks. We have a huge Confluence so decided to run re-indexing overnight which i assume should fix most of the linking issues.

I found the solution for other problem. If you have more than one page with the same title then with-in the pages if that page link is called it by default overwrites to the most recent page link. I had two pages 'As Built' and whenever i clicked the link 'As Built' from one of the pages, it took me to another 'As Built'. The simple solution was to update that page title like in my case from 'As Built' to 'As built web'. Just by updating that it fixed the link and redirected to correct 'As Built' link page.

As i said we are running re indexing tonight so see what comes up.

I will keep here posted but thanks much Fadoua. You have been very prompt and helpful. Really appreciate.