Cancelled Portfolio trial but Portfolio fields remain

Daniel Roussel

Hi,

 

So, I had started a Jira Portfolio trial but we decided that it wasn't what we are looking for at the moment.  I went and cancelled the subscription for it but all the custom fields (such as Team) remain and are marked as Locked.  How can I clean up and remove those and all other traces of the plugin?

 

Thanks!

Martin Varga

The custom fields are created by the plugin in Jira and will stay there. You can go to Settings -> Custom Fields and de-associate the custom fields from all screens. That should hide them. Existing issues will keep the fields and values, but if you don't associate them with any screens, they should not show anywhere. New project should not have those fields. 

Let me know if that helps!