nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

What causes JIRA to issue the message "Wiki Page Failed to load" ?

Kelly Arrey

We have tried to link our JIRA and Confluence implementations. I am seeing links from JIRA issues to Confluence pages that look like this:

The link actually works, and takes you to the correct page. Does anyone have an idea what's causing this ?

Thanks again,

Kel

Accepted answers

Giuliano C.

Usually, this exception is thrown when you have not configured Confluence to accept remote API calls. Therefore, as an initial suggestion, kindly enable the {{ Remote API (XML-RPC & SOAP)}} on your Confluence, via Browse > Confluence Admin > General Configuration, and the option is under Feature Settings.

If you're still experiencing this problem, please, feel free to raise a ticket through https://support.atlassian.com

All comments

Giuliano C.

If you're still experiencing this problem, please, feel free to raise a ticket through https://support.atlassian.com

Kelly Arrey

Thanks Giuliano, it's already checked, I'll open a ticket.

Justin Corcoran

please post your findings if you're able to get this resolved, I have the same issue! Thanks.

Laura Kolker2

Seeing the same issue in our JIRA, remote api on.

Sergey Shmarkatyuk

Did you report your issue to atlassian support? Could you please post request link? Have the same problem, wanted to track its status. Thanks.

Dan Lohaus1

I have searched the Answers site and found this related Q&A:

https://answers.atlassian.com/questions/39560/can-t-link-confluence-page-to-jira-issue-using-application-link-and-oauth

I am in the process of getting Confluence 4.3.x and probably the latest JIRA to see if that will resolve my issue.

Saul Perdomo2

Quick tip: Make sure you can reach your remote (Confluence) box *from* the JIRA box itself, using the URL you entered in the "app links" page, via HTTP (not https).

Julie Cochrane

We are having these same issues, our Confluence deployment is only accessible via HTTPS. Is there a solution for this to work?

Saul Perdomo2

Hi Peter,

We ended up enabling both HTTP and HTTPS access to Confluence for this to work. In addition we put firewall rules in place to ensure that only the JIRA box could access Confluence via HTTP. It was about half an hour's work for us.

Julie Cochrane

Thanks for this. I'm wondering if it is possible to avoid this issue whilst running only HTTPS. We redirect HTTP requests to HTTPS to ensure the security of our data transport.

I'm also curious as to why this would be an issue with HTTPS. Can the app link connector / module not talk HTTPS?

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