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What's happening with Copy to Subtask?

George Carvill

When I try to open my "Copy to Subtask" plugin, I get this error:

Not Found (404)

/secure/views/plugins/copytosubtask_config.jsp

Could not find what you were looking for. Maybe you should raise an issue.

JIRA home

Accepted answers

Jobin Kuruvilla [Adaptavist]

Have you installed the jsp files as well? There is a zip file that has 3 jsp files in it.

All comments

Norman Abramovitz

Hard to say with just this information.

1) Is this a new installation?

2) If not, where did your data come from?

3) If a new installation, did you install the pluging?

4) If old installation, did someone remove the plugin?

Jobin Kuruvilla [Adaptavist]

Have you installed the jsp files as well? There is a zip file that has 3 jsp files in it.

George Carvill

.Zip file? .Jsp file? No, I just clicked the Install button.

I just now looked at the site and tried he download button. All it offers to download is a .jar file.

I do now see the note about installing the .jsp files. I had to poke around on the site a lot, but finally found it and downloaded. We will see.

Thanks.

George Carvill

OK...Site says...

"Also download the file copytosubtask_config.jsp and copy it to the directory atlassian-jira/secure/admin/views"

So I copied it to here:

C:\Program Files\Atlassian\JIRA\atlassian-jira\secure\admin\views

I then restarted JIRA. When I attempt to open the plugin I get the message below. Note that the path is DIFFERENT from the one the documentation said to use. In fact, there is no C:\Program Files\Atlassian\JIRA\atlassian-jira\secure\views\Plugins folder.

------------------

Not Found (404)

/secure/views/plugins/copytosubtask_config.jsp

Could not find what you were looking for. Maybe you should raise an issue.

JIRA home

---------------------

So I created the folder and moved the plugin to it. Stopped/restarted JIRA. Got the same message again.

So, combining the error message with the directions, I tried putting it here:

C:\Program Files\Atlassian\JIRA\atlassian-jira\secure\admin\views\Plugins

Same message.

The url that generates the message is

"http://localhost:8080/secure/admin/CopyToSubtaskConfig!default.jspa"

So, for chuckles and grins I tried dropping the plugin here:

C:\Program Files\Atlassian\JIRA\atlassian-jira\secure\admin

Still no go.

CopyToSubtask is v3.1

JIRA is v5.1.7

Jobin Kuruvilla [Adaptavist]

See https://studio.plugins.atlassian.com/wiki/display/JCTS/Home. As mentioned, for v3.0 or higher,

Download the zip file from here and extract it to the directory atlassian-jira/secure/views. This will create a folder plugins with the jsp files under it.

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