Cannot contact support - Support Service Connection Issue

Question

We tried to reach Atlassian Support. I used to be able to submit support ticket. But recently, when I open https://support.atlassian.com/contact/ , it show an error at top:

Support Service Connection Issue

There may be an issue reaching our backend service. This could result in your form submission failing to create a support ticket.

By checking the error console in Chrome, the errors are:

* Redirect was blocked for CORS request.
* XMLHttpRequest: Network Error 0x2ef1, Could not complete the operation due to error 00002ef1.
* InvalidStateError

Is it because some of the services is blocked because my office is blocking some CDN?  Is there any other alternative channel to reach Atlassian support?

Mark_oofcre · Answer

I found https://support-forms.atlassian.io/health is blocked..  I will ask for unblock from admin.

Do Atlassian provide a list of domain they currently use? So that I can unblock them in a batch.

Bastian Stehmann · Answer

Hi @Mark,

I just tried to access the Support-Page and here it works fine. So it is probably a problem with your connection or the problem is already solved.

At all, you can see the status of the atlassian systems here: https://status.atlassian.com/

I do not know any other way to reach out to the Atlassian Support.