We are successfully using JIRA OnDemand with SVN and Crucible to create code reviews. It's all good, but ... we have never seen the Create issue/sub-task button appear in the code review comments that we generate for each other. Working carefully through the Administration pages and reading the material on the web hasn't yielded an answer. We're stumped. This is what we've done so far, but it has failed to enable the Create issue/sub-task button to appear within the code review comment widget in an active review. * We've enabled sub-tasks (Administration > Issues > Issue Types > Sub-tasks) * We've checked that there is at least one type of subtask (Administration > Issues > Issue Types > Issue Types); there is one called "Technical Task" * We are using the default permissions schemes (Administration > Issues > Projects > {our project}) * We've ensured that users can create issues (Administration > Issues > User Settings > Roles); never had a problem with this * We've tested creating sub-tasks from the More Actions ... menu within an existing issue; again, no problem here * We've ensured that we link an issue to a review when we create the review, plus we confirm that this issue in the Details that it still linked to the review after the review has been successfully created.

I am at loss what to check next. May be it's time to poke Atlassian via a support request. May be a last check. This username that you are using to connect to Jira, is that account having permission on the project?

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Crucible Review does not show the Create sub-task button on a Code Review Comment

StuartC

We are successfully using JIRA OnDemand with SVN and Crucible to create code reviews. It's all good, but ... we have never seen the Create issue/sub-task button appear in the code review comments that we generate for each other. Working carefully through the Administration pages and reading the material on the web hasn't yielded an answer. We're stumped. This is what we've done so far, but it has failed to enable the Create issue/sub-task button to appear within the code review comment widget in an active review.

We've enabled sub-tasks (Administration > Issues > Issue Types > Sub-tasks)
We've checked that there is at least one type of subtask (Administration > Issues > Issue Types > Issue Types); there is one called "Technical Task"
We are using the default permissions schemes (Administration > Issues > Projects > {our project})
We've ensured that users can create issues (Administration > Issues > User Settings > Roles); never had a problem with this
We've tested creating sub-tasks from the More Actions ... menu within an existing issue; again, no problem here
We've ensured that we link an issue to a review when we create the review, plus we confirm that this issue in the Details that it still linked to the review after the review has been successfully created.