Can not acknowedge to OP5 from Jira using JIMO?

Question

Dear Atlassian Group,

I have used JIMO in Jira to communicate  with OP5. Everything is working fine except for the following issue.

Issue: When I click the "Start Progress" button which will change the status from "OPEN" to "IN PROGRESS", It does not acknowedge to OP5, but It is working fine  in other way as It acknowledge to Jira, when acknowledge from OP5.

I have spent 2 working days for the research on google but I could not. Could you please advise on this issue.

Thanks in advance.

Best Regards

S.Indirakumar

Nic Brough -Adaptavist- · Accepted Answer

We don't know what OP5 is, and you haven't really told us anything about your setup or how you've configured the communication, or what you're trying to do.

kumar · Accepted Answer

Dear Nic Brough,

I have used the webhook of JIRA to call the OP5 API to acknowledge to OP5 from JIra, when click on the "Start Progoss" button.

Best Regards

S.Indirakumar