Error While Uploading Sub task using Import issue

Question

Hello

I am getting below error message when I try to improt sub task from CSV

The validation process has found 2 warning/s

* Cannot add custom field value: null
* The value [ {null="Design"} ] can't be added to the Custom Field [ Technical Task Type ]. The value [ {null="Design"} ] can't be found or is in the incorrect format

any suggestion how to get rid off this error

Fazila Ashraf · Answer

Hi @Prasanna Karandikar

I dont think i got the full picture here.. But, the value for the field 'technical task type' should actually be one from the choice list defined for it.. might not be the same value as issue type.

And while importing, use the 'Map field values' option for this field and define the actual value in the next screens of the wizard. Try and put up the screenshots to help you further

Prasanna Karandikar · Answer

this technical task type is drop down , and value is there in csv , i tried adding these values using duble quotes , single quotes, without quotes still same error ,  i have defined value same as issue type .

not sure what differently i am doing

Fazila Ashraf · Answer

Hi @Prasanna Karandikar

'null="Design"' sounds wrong.. Did you check whether that is actually in the csv file?

Could you check on the type of the custom field 'Technical Task Type'?

If it is a list of choice, check whether 'null="Design"' is one among them.